Home
Search Company Customer Service Information
Companies A-Z
About GetHuman
© GetHuman Inc.
All Companies
›
Vivid Seats Customer Service
›
FAQ
Updated
May 3, 2024
Vivid Seats Customer FAQ
Top Answers & How-to Guides
What is Vivid Seats's Phone Number?
The question we are asked most often is about how to talk to Vivid Seats customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Is there a mobile app available for Vivid Seats?
Yes, there is a mobile app available for Vivid Seats. With the Vivid Seats mobile app, you can conveniently and securely purchase tickets...
Ask any question you have about Vivid Seats customer service, get an answer now.
{{value}}
Get Help
Contact Vivid Seats customer service
Ticket Retrieval
What Do I Do If I Can't Retrieve My Tickets from Vivid Seats?
When you place your order on Vivid Seats, you will receive an email to confirm that your tickets are ready. If you run into any problems,...
Read more
Delivery Address Change
Can I change the delivery address for my tickets?
Yes, you can change the delivery address for your tickets on Vivid Seats. However, please note that the option to change the delivery...
Read more
Refund Policy
What is the refund policy for Vivid Seats?
Vivid Seats has a straightforward refund policy that ensures customer satisfaction. If an event is canceled without a rescheduled date,...
Read more
Payment Methods
What payment methods are accepted on Vivid Seats?
Vivid Seats accepts various payment methods to provide flexibility and convenience to customers. When purchasing tickets through their...
Read more
Gift Purchases
Can I buy tickets as a gift for someone else?
Yes, you can buy tickets as a gift for someone else on Vivid Seats. When purchasing tickets, simply enter the recipient's name and...
Read more
Authenticity Guarantee
Are the tickets on Vivid Seats guaranteed to be authentic?
Yes, all tickets purchased on Vivid Seats are guaranteed to be authentic. As a trusted online ticket marketplace, Vivid Seats takes...
Read more
Event Cancellation
What happens if the event I bought tickets for gets canceled?
If an event for which you purchased tickets through Vivid Seats gets canceled, we will work diligently to ensure you receive a full...
Read more
Buying Fees
Are there any fees associated with buying tickets on Vivid Seats?
Yes, there are fees associated with buying tickets on Vivid Seats. The fees vary depending on the specific event and are included in...
Read more
Ticket Exchange
Can I exchange my tickets for a different event or date?
Unfortunately, Vivid Seats does not allow ticket exchanges for different events or dates. All sales made through Vivid Seats are final...
Read more
Mobile App
Is there a mobile app available for Vivid Seats?
Yes, there is a mobile app available for Vivid Seats. With the Vivid Seats mobile app, you can conveniently and securely purchase tickets...
Read more
Help me with my Vivid Seats customer service issue
Ask any question you have about Vivid Seats customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Vivid Seats
Ticket Retrieval
Delivery Address Change
Refund Policy
Payment Methods
Gift Purchases
Authenticity Guarantee
Event Cancellation
Buying Fees
Ticket Exchange
Mobile App
Answers for More Companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
All Companies
›
Vivid Seats Customer Service
›
FAQ
Updated
May 3, 2024