I purchased tickets in **** to attend Def Leppard, Joan Jett, and Tesla (I think). I d...

GetHuman6041014's Refund or cancel order issue with Vivid Seats from May 2021

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Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in. If you are looking for a refund for an order or item you bought from Frigidaire then you will need to email or call the company directly. If the item was bought from a third party company then you will need to contact them, not Frigidaire.
The issue in GetHuman6041014's own words
I purchased tickets in **** to attend Def Leppard, Joan Jett, and Tesla (I think). I do not have an order number. When I call about this I get a response that my transaction date was October **,, ****. I was also told that vivid seats did not have the tickets, a personal person selling them did.. I was not aware of this. I purchased two tickets in the amount of ***.** and then upped my seats. So I'm not sure how much I have paid out. I just want my money back. Due to Covid I don't see this happening this year and its been * years, no money, no tickets. A lot shady. Mary Harrington

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Vivid Seats

Refund or cancel order issue
Reported by GetHuman6041014
May 6th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 273 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address


GetHuman6041014 started working on this issue
May 6th 10:56pm

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