Can I exchange my tickets for a different event or date?

Asked a year ago
Unfortunately, Vivid Seats does not allow ticket exchanges for different events or dates. All sales made through Vivid Seats are final and non-refundable. It is important for customers to carefully select their tickets and double-check the event details before completing their purchase. Vivid Seats recommends reaching out to the venue or event organizer directly if there is a need to change the date or event. However, it is important to note that the venue or event organizer has the sole discretion to handle such requests. Vivid Seats encourages customers to review their purchase thoroughly to ensure satisfaction with their ticket selection.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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