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What is the process for getting tickets to sold-out events?

Asked 5 months ago
When it comes to purchasing tickets to sold-out events through Vivid Seats, the process typically involves exploring the secondary market. Vivid Seats operates as a ticket marketplace where users can buy and sell tickets for various events, including those that are sold out through primary ticket vendors. To begin the process, a user can visit the Vivid Seats website or app and search for the desired event. Even if the event is sold out through primary sources, there may be tickets available from other fans who are reselling them on the Vivid Seats platform. The user will have access to a variety of listings that might include different seating options and price ranges. Once the user selects a ticket listing, they can view detailed information about the seats, including the location within the venue and the seller's terms. It is also important to consider any additional fees that may be associated with the ticket purchase, as secondary marketplace transactions can sometimes include extra costs. After the user has chosen their desired tickets, they will go through the standard checkout process, which typically requires inputting payment information and confirming the order. Following successful payment, the tickets will be delivered electronically or via mail, depending on the seller's chosen delivery method. For any additional inquiries or specific situations, it is advisable to refer to the relevant sections of the Vivid Seats website for more details about ticket purchasing, transaction policies, and potential seller refunds or guarantees.
Answered Jul 9th 2025

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