I want a refund for my NBA event that has been cancelled.**On your website you tell the...

GetHuman-tonyry's Refund or cancel order issue with Vivid Seats from June 2020

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Before contacting them, items GetHuman-tonyry may need:
Order number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address
Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in. If you are looking for a refund for an order or item you bought from Frigidaire then you will need to email or call the company directly. If the item was bought from a third party company then you will need to contact them, not Frigidaire.
The issue in GetHuman-tonyry's own words
I want a refund for my NBA event that has been cancelled.**On your website you tell the customer to push ** for refunds. You just get cycle you back through options * thru * but never connect you to option * * refund.**You never get connected to a live person. You tell me I have * days to request my refund. But you setup your system so you can't make the request.**I want and need my $****.** now.**Tony Ryland

GetHuman-tonyry did not yet indicate what Vivid Seats should do to make this right.

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Vivid Seats

Refund or cancel order issue
Reported by GetHuman-tonyry
Jun 11th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 461 others
0 customers following this

Timeline

GetHuman-tonyry started working on this issue
Jun 11th 4:47pm
GetHuman-tonyry indicated the issue is not fixed yet.
Jun 11th 9:45pm

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