i had ordered tickets from your site Vivid seats i believe back in January for the Roll...

GetHuman-ginosgir's customer service issue with Vivid Seats from July 2019

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The issue in GetHuman-ginosgir's own words
i had ordered tickets from your site Vivid seats i believe back in January for the Rolling stones in July at the Gillette Stadium..i recieved word that werent coming to foxborough due to Mr Jaggers illness and the tour was cancelled and last night im home and i find out that the concert WAS BACK ON and got NO WORD from your organization that it was resumed and NEVER RECIEVED the tickets so i spent almost $*** to *k i think and i never went to the show...u charged my credit card and took my money and i never got to see a show ive waited most of my life to see with my best friend and it was for her **th birthday present....how can u all be in business???? i would like my money back as soon as possible...thank you **by the way my name is Ada Maria DiLetizia and my email address is*******@***.com

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Vivid Seats

Customer service issue
Reported by GetHuman-ginosgir
Jul 8th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1113 others
0 customers following this

Timeline

GetHuman-ginosgir started working on this issue
Jul 8th, 2019 10:31pm
GetHuman-ginosgir indicated the issue is not fixed yet.
Jul 9th, 2019 3:22am
GetHuman-ginosgir indicated the issue is not fixed yet.
Jul 9th, 2019 2:50pm
GetHuman-ginosgir indicated the issue is not fixed yet.
Jul 9th, 2019 10:45pm