I Paul Johnson ******** Ordered My birthday certificate through vital check and I never...

GetHuman6592688's Track an Order issue with VitalChek from September 2021

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Help with my VitalChek issue
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GetHuman6592688's next move: find and follow the right step-by-step guide.
VitalChek doesn't have a customer phone number that is answered by an agent. Instead, GetHuman6592688 will need to dig through the advice provided by VitalChek, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman6592688 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if VitalChek has better answers for you: VitalChek Help Center
Before contacting them, items GetHuman6592688 may need:
Name, Order number, Email address, Billing address, and Phone number
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman6592688's own words
I Paul Johnson ******** Ordered My birthday certificate through vital check and I never received delivery from ups .After reviewing my order I noticed my order was showing up as shipped and delivered to my address which is *** Victorian ft worth *****.However I never received the order. I reported it immediately and the vital check rep I spoke with told me that she would start investigating my order and she would get back to me no later that August **,*****.I still have not gotten any emails or calls about my order .The VITAL CHECK CS NUMBER DOES NOT give you and option to speak to anyone. Could you please direct me in the right direction. Thank you. Paul Johnson ******** order number & pin phone

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VitalChek

Track an Order issue
Reported by GetHuman6592688
Sep 14th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 1859 others
0 customers following this

Timeline

GetHuman6592688 started working on this issue
Sep 14th 1:05pm