on May*,**** I ordered a Birth Certificate. I paid your fees in good faith. I was to...

GetHuman-cktart's customer service issue with VitalChek from May 2018

Help with my VitalChek issue
The issue in GetHuman-cktart's own words
trying to complete all documents required to obtain passport ... on May*,**** I ordered a Birth Certificate. I paid your fees in good faith. I was told that the process time was **-** business days. It is over that time. I have called your phone number and placed on indefinite hold and told to call back at a LESS BUSY time.( phone number ***-***-****)The Passport office will not issue a Passport without my new Birth Certificate. Order * ********.,* Carole Thomas
very frustrating since I had previous passport and birth certificate and now all rules changed and I can't get any help to revise application and to get new documents and complete application to satisfaction of passport office. (they won't even give me phone numbers to contact)
I want birth certification as promised and paid for.
other agencies that supposedly help senior citizens, but are ineffectual.
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VitalChek

BirthCertificate
Customer service issue
Reported by GetHuman-cktart
May 25th, 2018 - 6 mons ago
I have an issue with VitalChek too
Fixed
Seen by 6 customers so far
Similar issue to 454 others
0 customers following this
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Timeline
GetHuman-cktart started working on this issue
May 25th 8:54pm
GetHuman-cktart indicated the issue is not fixed yet.
May 29th 12:49pm
GetHuman-cktart indicated the issue is not fixed yet.
May 29th 12:59pm