I received today my order ********** and one item *LFF ******* Life-Flo Biotin B- Comp...

GetHuman1473289's customer service issue with Vitacost from November 2018

3 views
 | 
79 similar
 | 
0 following
Help with my Vitacost issue
Next: our robot will wait on hold for GetHuman1473289 to get a Vitacost rep on the line!
Always use the GetHuman Phone tocall Vitacost. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1473289's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1473289's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1473289 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1473289's own words
I received today my order ********** and one item *LFF ******* Life-Flo Biotin B- Complex Thickening Shampoo Lemon Creme, was shipped with the cap loose and it was not secure with tape around the cap, the shampoo was spilled in the bag for almost the half of the bottle. Nothing else was damage everything other than the shampoo came fine and well pack. It never happened in any other order always the caps are very tight and sometimes secured with tape around the cap. Please let me know what I will do with that item. Thanks for your prompt answer.
GetHuman1473289 did not yet indicate what Vitacost should do to make this right.
I have an issue with Vitacost too
How GetHuman1473289 fixed the problem
We are waiting for GetHuman1473289 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vitacost's attention and get better help faster. Tap below to get started.
Having Vitacost issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vitacost email you?
This email address isn't valid
Follow this issue
See how GetHuman1473289 fixes it.
This email address isn't valid

Vitacost

Customer service issue
Reported by GetHuman1473289
Nov 2nd, 2018 - 2 mons ago
I have an issue with Vitacost too
Not resolved
Seen by 3 customers so far
Similar issue to 79 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1473289 started working on this issue
Nov 2nd 8:29pm