I received today my order ********** and one item *LFF ******* Life-Flo Biotin B- Comp...

GetHuman1473289's customer service issue with Vitacost from November 2018

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The issue in GetHuman1473289's own words
I received today my order ********** and one item *LFF ******* Life-Flo Biotin B- Complex Thickening Shampoo Lemon Creme, was shipped with the cap loose and it was not secure with tape around the cap, the shampoo was spilled in the bag for almost the half of the bottle. Nothing else was damage everything other than the shampoo came fine and well pack. It never happened in any other order always the caps are very tight and sometimes secured with tape around the cap. Please let me know what I will do with that item. Thanks for your prompt answer.
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Customer service issue
Reported by GetHuman1473289
Nov 2nd, 2018 - 2 mons ago
I have an issue with Vitacost too
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GetHuman1473289 started working on this issue
Nov 2nd 8:29pm