I am a long-time United Visa*Chase Mileage Plus Awards credit card holder. As of today...

GetHuman-snyrop's customer service issue with Visa from June 2018

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The issue in GetHuman-snyrop's own words
I am a long-time United Visa*Chase Mileage Plus Awards credit card holder. As of today, I have not received my replacement card in the mail. It is exceedingly difficult to get a human being to report this. I finally reached someone (by indirect route) today and then the line failed. I can only hope that the Chase agent got the information she needed.*It is unacceptable for it to be so hard to report non-receipt of a card (the option is not even available), or for any other contact with a human being at 'customer services'. Nobody does it for fun.
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Visa

Customer service issue
Reported by GetHuman-snyrop
Jun 28th, 2018 - a yr ago
I have an issue with Visa too
Not resolved
Seen by 3 customers so far
Similar issue to 37 others
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Timeline
GetHuman-snyrop started working on this issue
Jun 28th, 2018 10:13pm