GetHuman Is Helping Get This Fixed
We're guiding and following up with this Virgin Mobile customer.

Just got an LG stylo* and plugged in charger to charge phone. In * minutes asked me to start to a...

Virgin Mobile

customer service issue
Reported by GetHuman-cpcp
Dec 6th, 2017 - a mon ago
First: items GetHuman-cpcp may need along the way
Name on the account
Phone number on the account
Billing address
PIN on the account
Unfortunately, we don't know GetHuman-cpcp's next move.
At this time, we haven't been able to find an effective way to address Virgin Mobile issues like this. Our research team has already been notified, and we will reach out to GetHuman-cpcp if we find a good way to resolve the problem in the next week.
Timeline
GetHuman-cpcp started working on this issue
Dec 6th, 2017 5:35pm
GetHuman-cpcp indicated the issue is not fixed yet.
Dec 8th, 2017 5:51pm