Need explanation on price increase noticed received

GetHuman4196912's customer service issue with Virgin Mobile from January 2020

Help with my Virgin Mobile issue
The issue in GetHuman4196912's own words
The problem: Need explanation on price increase noticed received
GetHuman4196912 did not yet indicate what Virgin Mobile should do to make this right.
How GetHuman4196912 fixed the problem
Talked to a customer specialist *** Excellent support very pleased
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Virgin Mobile

Customer service issue
Reported by GetHuman4196912
Jan 3rd, 2020 - 2 mos ago
Fixed
GetHuman4196912 shared how to fix
Seen by 2 customers so far
Similar issue to 1367 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman4196912 started working on this issue
Jan 3rd 9:52pm
GetHuman4196912 confirmed the issue is fixed. Hooray!
Jan 4th 2:43am