You recently extended my cable to a second TV for my disabled wife's bedroom, and gave...

GetHuman-rjsand's Device Support issue with Virgin Mobile from May 2019

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You recently extended my cable to a second TV for my disabled wife's bedroom, and gave me a remote control for it. But the remote does not work the volume control. So I followed the steps to install volume control with the **** code for Samsung. Then I was asked to click on each of the channels one by one and hold each for * seconds. I did this and it went on and on and on with no indication as to how long I would have to keep doing this. There are potentially more than *** channels. Do I have to keep clicking and clicking for two seconds *** times? I gave up eventually. What can you suggest? Roger
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Virgin Mobile

Device Support issue
Reported by GetHuman-rjsand
May 20th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 5016 others
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GetHuman-rjsand started working on this issue
May 20th 1:39pm