Yes my husband was on his phone earlier he has a Coolpad which is a different phone num...

GetHuman2609855's customer service issue with Virgin Mobile from March 2019

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The issue in GetHuman2609855's own words
Yes my husband was on his phone earlier he has a Coolpad which is a different phone number and he got a lock up message it goes to the home screen and it's asking him to enter a PUK code says he has ** remaining attempts I have factory reset in and everything it still continues to go to that screen he needs to know what to do or what to enter he cannot get past this point and he does not have a code on his phone
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Virgin Mobile

Customer service issue
Reported by GetHuman2609855
Mar 27th, 2019 - 24d ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 397 others
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Timeline
GetHuman2609855 started working on this issue
Mar 27th 10:53pm