when my husband is trying to place a call on his cell phone, he gets a message "network...

GetHuman-bjflores's customer service issue with Virgin Mobile from October 2018

4 views
 | 
1904 similar
 | 
0 following
Help with my Virgin Mobile issue
First: share to improve GetHuman-bjflores's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Virgin Mobile help.
Before contacting them, items GetHuman-bjflores may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman-bjflores's own words
when my husband is trying to place a call on his cell phone, he gets a message "network unavailable". he has money in his acct and about * days left before he has to add more. his acct * is ******. it's a Samsung fliptop, model M***. HE HAS NO SERVICE, HE CAN'T MAKE OR RECEIVE CALLS. I want it resolved by you getting us connected to the network again. there is NOTHING wrong with the phone itself. the number for the phone is ***-***-****. you can reach me on my cell phone at ***-***-****.
GetHuman-bjflores did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-bjflores fixed the problem
We are waiting for GetHuman-bjflores to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-bjflores fixes it.
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman-bjflores
Oct 18th, 2018 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 1904 others
0 customers following this
Follow this issue to see how it gets fixed