when my husband is trying to place a call on his cell phone, he gets a message "network...
GetHuman-bjflores's customer service issue with Virgin Mobile from October 2018
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The issue in GetHuman-bjflores's own words
when my husband is trying to place a call on his cell phone, he gets a message "network unavailable". he has money in his acct and about * days left before he has to add more. his acct * is ******. it's a Samsung fliptop, model M***. HE HAS NO SERVICE, HE CAN'T MAKE OR RECEIVE CALLS. I want it resolved by you getting us connected to the network again. there is NOTHING wrong with the phone itself. the number for the phone is ***-***-****. you can reach me on my cell phone at ***-***-****.
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