I am looking online for a battery for my ancient Virgin Mobile phone, and I don't think...
GetHuman-katepowe's customer service issue with Virgin Mobile from September 2018
Help with my Virgin Mobile issue
The issue in GetHuman-katepowe's own words
I am looking online for a battery for my ancient Virgin Mobile phone, and I don't think they make the batteries or these phones anymore. (I bought the phone maybe eight years ago for $**.) I think there's about $**-** in the account. I get the impression Virgin doesn't sell the cheap phones any longer. If I can't find a cheap phone to buy from you, can I get the money in my account back? If I need to find a phone from another seller, can I keep my phone number? Thanks for your help. This $** phone has lasted for a long time.
GetHuman-katepowe did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-katepowe fixed the problem
We are waiting for GetHuman-katepowe to fix the problem and share the solution with the rest of us customers.
Please help with my Virgin Mobile issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.