if someone tries to call my cell says, not a recognized phone box.

GetHuman-pasawyer's customer service issue with Virgin Mobile from June 2018

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The issue and preferred resolution, in GetHuman-pasawyer's own words:
The problem I ran into: if someone tries to call my cell says, not a recognized phone box.
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
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Virgin Mobile

Customer service issue
Reported by GetHuman-pasawyer
Jun 25th, 2018 - 2 mons ago
I have an issue with Virgin Mobile too
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman-pasawyer started working on this issue
Jun 25th 9:34pm