I cannot get any mobile data on my phone. It is switched on but I cannot access interne...

GetHuman637682's tech support issue with Virgin Mobile from April 2018

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The issue and preferred resolution, in GetHuman637682's own words:
I cannot get any mobile data on my phone. It is switched on but I cannot access internet anywhere outside the house
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
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Virgin Mobile

tech support issue
Reported by GetHuman637682
Apr 28th, 2018 - 3 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 813 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman637682 started working on this issue
Apr 28th 4:28pm