I'd like to unlock my phone that I've had on Virgin mobile's service for the last year
GetHuman743562's customer service issue with Virgin Mobile from June 2018
Help with my Virgin Mobile issue
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GetHuman743562's next move: talk to Virgin Mobile when they open (we'll send a note).
Virgin Mobile's call center is closed now. We will text or email GetHuman743562 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman743562 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman743562 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman743562's own words
The problem: I'd like to unlock my phone that I've had on Virgin mobile's service for the last year
GetHuman743562 did not yet indicate what Virgin Mobile should do to make this right.
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How GetHuman743562 fixed the problem
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