I'd like to unlock my phone that I've had on Virgin mobile's service for the last year

GetHuman743562's customer service issue with Virgin Mobile from June 2018

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Help with my Virgin Mobile issue
Before contacting them, items GetHuman743562 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
GetHuman743562's next move: have a Virgin Mobile rep call.
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The issue and preferred resolution, in GetHuman743562's own words:
The problem I ran into: I'd like to unlock my phone that I've had on Virgin mobile's service for the last year
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
Help with my Virgin Mobile issue
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Virgin Mobile

Customer service issue
Reported by GetHuman743562
Jun 2nd, 2018 - 17d ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 596 others
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Timeline
GetHuman743562 started working on this issue
Jun 2nd 9:33pm