my name is Charles (chip) Franklin and I have a Pro account. I reinstalled software and...

GetHuman1957088's customer service issue with Vimeo from January 2019

1 view
 | 
590 similar
 | 
0 following
Help with my Vimeo issue
First: share to improve GetHuman1957088's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1957088's next move: go to the Vimeo help center.
Vimeo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957088 will want to follow the link below to head to their help center. We will check on GetHuman1957088 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1957088 may need:
Who made the purchase and Email address associated with the booking
The issue in GetHuman1957088's own words
my name is Charles (chip) Franklin and I have a Pro account. I reinstalled software and now i can't get into my account. *I have an account under chipshow@gmail and one under *****@***.com but they aren't the ones I pay $*** annually for. I believe the email I used is *****@***.com my cell is *** *** **** or you can reach me at *****@***.com I can give you the credit card the account is under and my address, but I need to access asap.
GetHuman1957088 did not yet indicate what Vimeo should do to make this right.
I have an issue with Vimeo too
How GetHuman1957088 fixed the problem
We are waiting for GetHuman1957088 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vimeo's attention and get better help faster. Tap below to get started.
Having Vimeo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vimeo email you?
This email address isn't valid
Follow this issue
See how GetHuman1957088 fixes it.
This email address isn't valid

Vimeo

Customer service issue
Reported by GetHuman1957088
Jan 13th, 2019 - a mon ago
I have an issue with Vimeo too
Not resolved
Seen by 1 customer so far
Similar issue to 590 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1957088 started working on this issue
Jan 13th 6:21pm