my name is Charles (chip) Franklin and I have a Pro account. I reinstalled software and...

GetHuman1957088's customer service issue with Vimeo from January 2019

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The issue in GetHuman1957088's own words
my name is Charles (chip) Franklin and I have a Pro account. I reinstalled software and now i can't get into my account. *I have an account under chipshow@gmail and one under *****@***.com but they aren't the ones I pay $*** annually for. I believe the email I used is *****@***.com my cell is *** *** **** or you can reach me at *****@***.com I can give you the credit card the account is under and my address, but I need to access asap.
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Customer service issue
Reported by GetHuman1957088
Jan 13th, 2019 - a mon ago
I have an issue with Vimeo too
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GetHuman1957088 started working on this issue
Jan 13th 6:21pm