A:Viber does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Viber starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Viber offer 24 hour customer service?
A:Not by phone.But you can contact Viber 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Viber Customer Service
There are other ways to contact Viber customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Viber customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Viber?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Viber, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Viber is a free messaging and calling app available for smartphones and desktops. It allows users to send text messages, make voice and video calls, and share multimedia files with other Viber users worldwide. With Viber, users can also create group chats, send stickers, and add fun effects to their photos and videos. It offers end-to-end encryption to ensure private and secure conversations. Viber also allows for international calls at affordable rates to non-Viber users. Furthermore, Viber provides the option to sync contacts, messages, and media between devices, making it easy to stay connected across different platforms. Overall, Viber is an all-in-one communication app that offers a range of features to enhance messaging and calling experiences.
Viber Out is a feature offered by Viber that allows users to make calls to non-Viber mobiles and landlines at affordable rates. It's perfect for staying connected with friends, family, or business contacts who aren't on Viber. With Viber Out, users can make international calls, even to countries where Viber is blocked. Simply purchase Viber Out credits, choose the contact, and start calling directly from the Viber app. These calls can be made from any device where Viber is installed, including smartphones and tablets. Viber Out provides high-quality audio and ensures reliable connections, making it a convenient and cost-effective solution for making calls beyond the Viber network.
Yes, Viber is secure and private. It takes user privacy and data protection seriously. Viber uses end-to-end encryption, which means that only you and the intended recipient can read your messages or listen to your calls. This encryption applies to all types of communication on the platform, including one-on-one chats, group chats, and voice or video calls. Viber also provides a feature called "hidden chats," allowing users to protect specific conversations with an additional layer of security by requiring a PIN or biometric authentication. Furthermore, Viber does not sell or share user data with third parties, ensuring your privacy is maintained. With a commitment to protecting user information, Viber aims to provide a secure and private messaging experience.
Click the link above to get answers to just about any Viber customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Viber issue
Conclusion and closing notes
You came here to see Viber's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Viber agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Viber anyways and help you with your issue. Over the last 18 months, 744 customers like you have come in search of a phone number for Viber and helped us confirm they don't have one. Common reasons that people try to call Viber customer support department include Problem With the App, Overcharge on Account, Account Access, Technical Support, Cancel Account and other customer service issues. Rather than trying to call Viber first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Viber doesn't have any phone numbers. It's not always clear what is the best way to talk to Viber representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Viber Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Viber, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Viber customers like yourself.
GetHuman does not provide call center services or customer support operations for Viber. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Viber. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.