My girlfriend ordered Guns N’ Roses tickets through your company using my email but put...

GetHuman3221901's customer service issue with ViaGoGo from July 2019

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The issue in GetHuman3221901's own words
My girlfriend ordered Guns N’ Roses tickets through your company using my email but put in the email wrong.. So never got any email com formation o order Id.. due have the charges on credit card for proof of purchase though for concert at spectrum arena in North Carolina. How do we correct this issue have sent muiltable request with no help as far as a resolution. Should we just cancel the purchase because that’s what it’s starting to look like to us. This is our first experience with your company and not very pleasant as far as getting issue resolved in timely manor

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ViaGoGo

Customer service issue
Reported by GetHuman3221901
Jul 9th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 4624 others
0 customers following this

Timeline

GetHuman3221901 started working on this issue
Jul 9th, 2019 10:59pm

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