As yet I have not received the email referred to in this email and am unable to locate...

GetHuman2951448's Account Access issue with ViaGoGo from May 2019

Help with my ViaGoGo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2951448's own words
As yet I have not received the email referred to in this email and am unable to locate it in purchase record on your site*Kind Regards*Lynne Meale ************** Zomay Ave *Dynnyrne TAS ******From: viagogo ******@***.com* *Sent: Tuesday, ** May **** **:** AM*To: *****@***.com*Subject: Your order with order ID ********** * *** ***Dear Lynne, *** ***Congratulations, your order is now confirmed! **You will receive a further email from us within ** hours, which will contain important information and links to your account, where you will be able to manage and track your order. *** ***viagogo is the world's largest ticket marketplace where you can find tickets for all the best live events. Why not check out the latest Concerts, Festival Tickets, Sports Tickets and Theatre Tickets on viagogo now.*** **Event Information** ***Order ID: ********* *Event:*Dylan Moran*Ticket(s):*Section Tasman Room, Row BB, (* Ticket(s))*Listing Note(s):**Venue:*Wrest Point Entertainment Centre*Date:*Sunday, ** November **** **:** **** **Order Information** ***Customer Name:*Lynne*Payment Method:*Mastercard: *****************Number of Tickets:***Total Charge:*AUD***.**

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ViaGoGo

Account Access issue
Reported by GetHuman2951448
May 20th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 3531 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman2951448 started working on this issue
May 20th, 2019 2:20am
GetHuman2951448 indicated the issue is not fixed yet.
May 20th, 2019 9:39am
GetHuman2951448 indicated the issue is not fixed yet.
May 21st, 2019 2:45am
GetHuman2951448 indicated the issue is not fixed yet.
May 21st, 2019 10:31am
GetHuman2951448 indicated the issue is not fixed yet.
May 21st, 2019 10:33am
GetHuman2951448 indicated the issue is not fixed yet.
May 21st, 2019 10:33am
GetHuman2951448 confirmed the issue is fixed. Hooray!
May 21st, 2019 10:42am