I ordered * e-tickets to go see juice wrld and Ski mask the slump god for May **th at t...
GetHuman-jadaaust's customer service issue with ViaGoGo from March 2019
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The issue in GetHuman-jadaaust's own words
I ordered * e-tickets to go see juice wrld and Ski mask the slump god for May **th at the Coca-cola collaseum. I got an email today saying that the seller for my tickets could not provide them to me. It said you can pick different seats and will not be charged for anything. Every time I click on a seat and hit confirm, it sends me to a page that says "Alternative Tickets - This link has expired. I have clicked and confirmed on many of the seats that it has given me and none of them work. I don't want to sell my tickets cause they were really good seats and they're raising the prices on different sites so I can't buy new ones. How I want this resolved is to get the tickets that I originally asked for (which probably won't happen), or to get the site to work so I can pick different seats. And its * tickets so I would like to be seated together. And I am very displeased that Viagogo doesn't have ANY contact information on their website, I would much rather call then send an email. **Thanks for listening to my concerns and I hope to hear back soon.**Jada.A
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