I ordered * e-tickets to go see juice wrld and Ski mask the slump god for May **th at t...

GetHuman-jadaaust's customer service issue with ViaGoGo from March 2019

2 views
 | 
2544 similar
 | 
0 following
Help with my ViaGoGo issue
First: share to improve GetHuman-jadaaust's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ViaGoGo help.
Before contacting them, items GetHuman-jadaaust may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jadaaust's own words
I ordered * e-tickets to go see juice wrld and Ski mask the slump god for May **th at the Coca-cola collaseum. I got an email today saying that the seller for my tickets could not provide them to me. It said you can pick different seats and will not be charged for anything. Every time I click on a seat and hit confirm, it sends me to a page that says "Alternative Tickets - This link has expired. I have clicked and confirmed on many of the seats that it has given me and none of them work. I don't want to sell my tickets cause they were really good seats and they're raising the prices on different sites so I can't buy new ones. How I want this resolved is to get the tickets that I originally asked for (which probably won't happen), or to get the site to work so I can pick different seats. And its * tickets so I would like to be seated together. And I am very displeased that Viagogo doesn't have ANY contact information on their website, I would much rather call then send an email. **Thanks for listening to my concerns and I hope to hear back soon.**Jada.A
GetHuman-jadaaust did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman-jadaaust fixed the problem
We are waiting for GetHuman-jadaaust to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jadaaust fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-jadaaust
Mar 12th, 2019 - 5 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 2 customers so far
Similar issue to 2544 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jadaaust started working on this issue
Mar 12th 7:02pm