Hello, **I listed a sale of Take That tickets which I tried to remove because I had int...
GetHuman1489739's customer service issue with ViaGoGo from November 2018
Help with my ViaGoGo issue
First: share to improve GetHuman1489739's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1489739's next move: go to the ViaGoGo help center.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1489739 will want to follow the link below to head to their help center. We will check on GetHuman1489739 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1489739 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1489739's own words
Hello, **I listed a sale of Take That tickets which I tried to remove because I had interest from a private buyer. When I tried to remove the listing I had multiple complications with your website not working. Order ID: **********I do not appreciate being charged £**.** when I tried multiple times to remove the listing. I tried contacting your website and I was put through to a complaint service and issued a complaint to try and resolve the issue: Ref RES******* to avoid being charged. **As you can see I screenshot the url error page in case this happened. I had no way of declining the offer because your server would not work and therefore it is not fair to charge me because of this. **Can you please refund the £**.** to my account? **Kind regards,*Jessica **ImageImage**Kind regards,*Jessica Oatey
GetHuman1489739 did not yet indicate what ViaGoGo should do to make this right.
I have an issue with ViaGoGo too
How GetHuman1489739 fixed the problem
We are waiting for GetHuman1489739 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.