I bought * tickets order confirmation ******** on the ********* for the Celine Dion con...

GetHuman-maryhil's customer service issue with ViaGoGo from August 2018

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I bought * tickets order confirmation ******** on the ********* for the Celine Dion concert @ Spark Arena Auckland. They confirmation order said that the tickets would be Electronically Delivered no later than * days before the conceret. I have never heard from them again. I missed the concert & I want a refund for these tickets which I never received. I have read a lot of disturbing remarks about this sight. People getting tickets in other peoples names & fake tickets. This is complete Fraud. I need a full refund of $***.** New Zealand dollars. What happens to this money that they have stolen from me.*I have tried to contact them through email, but they just don’t reply to Anthony. I was given a phone number from * people, but when I rang I was told it didn’t exist anymore or had been changed.*Can you please help me as this is most distressing to think that these people can get away with sort of Fraudulent behaviour.**I would appreciate a reply form your ASAP.**Thank You*Mary Chapman-Hill
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ViaGoGo

Customer service issue
Reported by GetHuman-maryhil
Aug 12th, 2018 - 7 mons ago
I have an issue with ViaGoGo too
Fixed
Seen by 11 customers so far
Similar issue to 814 others
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GetHuman-maryhil started working on this issue
Aug 12th, 2018 1:48am
GetHuman-maryhil indicated the issue is not fixed yet.
Aug 12th, 2018 7:20am
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Aug 12th, 2018 7:39pm
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Aug 13th, 2018 4:36am
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Aug 13th, 2018 5:03am
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Aug 14th, 2018 8:04am
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Aug 15th, 2018 3:36am
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Sep 9th, 2018 9:00am