GetHuman-natmatgo's customer service issue with ViaGoGo from July 2018
19 views | 570 similar | 0 following
Help with my ViaGoGo issue
GetHuman-natmatgo's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-natmatgo will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-natmatgo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if ViaGoGo has better answers for you: ViaGoGo Help Center
The issue in GetHuman-natmatgo's own words
Get them electronically ... I’m traveling through Europe and have paid for tickets for both Mad Cool and Nos Alive fests. My mad cool tickets were mailed to my USA address while I was in London. I didn’t know where I was going to be or when the tickets would ship. They arrived at my house and are being mailed to Brussels where I am now but I leave for Madrid on the *th and afraid they won’t arrive in time. *My tickets for Nos were mailed to Paris but the Ups driver wasn’t able to deliver to my Airbnb. I wanted to have them forwarded to Madrid but they could not ship to another country so I had them returned. *I’ve paid $**** for these tickets and I don’t have them in hand. How do I get them electronically?! I’ve tried emailing viagogo *trs on this matter and out of time. *Can you please help me!!*They are order ********** & *********Nathan Gonzalez
I’m traveling through Europe for * weeks and viagogo never told me when they would ship my tickets so there was no way I could know where to ship them and I’m in a new city every *-* days.
I need my tickets via email please!
I’ve bought * products from viagogo totally spending thousands
I’ve sent * emails through customer support with no response over the last week
I have an issue with ViaGoGo too
How GetHuman-natmatgo fixed the problem
We are waiting for GetHuman-natmatgo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.