I purchased * tickets for Lionel Richie and paid £***.**!!! the money left my account o...

GetHuman-aliandan's customer service issue with ViaGoGo from May 2018

15 views | 131 similar | 0 following
Help with my ViaGoGo issue
GetHuman-aliandan's next move: find and follow the right step-by-step guide.
ViaGoGo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aliandan will need to dig through the advice provided by ViaGoGo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aliandan can let us know if they help or not.
The issue in GetHuman-aliandan's own words
I purchased * tickets for Lionel Richie and paid £***.**!!! the money left my account on *th feb ****. I have no email confirming this order and when I contact them they just repeat the fact that I have received my tickets for Ah-Ha which I have but this was a separate order! *My banks reference is ************ then ***.** which is my payment. when i looked up the number as a telephone number it shows as an ** number but it is a dead line. i just thought that may be a contact.*I wish to cancel and I want a full refund as I have nothing.*I want to purchase * more tickets via a reliable site as my friend who has paid her half has no idea this is happening. I suffer with anxiety and I feel extremely vulnerable.*Alison Richards

GetHuman-aliandan did not yet indicate what ViaGoGo should do to make this right.

How GetHuman-aliandan fixed the problem

We are waiting for GetHuman-aliandan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ViaGoGo's attention and get better help faster. Tap below to get started.
Having ViaGoGo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aliandan fixes it.
This email address isn't valid

ViaGoGo

Customer service issue
Reported by GetHuman-aliandan
May 22nd, 2018 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 131 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-aliandan started working on this issue
May 22nd, 2018 11:28am
GetHuman-aliandan indicated the issue is not fixed yet.
May 22nd, 2018 11:28am
GetHuman-aliandan indicated the issue is not fixed yet.
May 22nd, 2018 12:29pm
GetHuman-aliandan indicated the issue is not fixed yet.
May 22nd, 2018 4:10pm
GetHuman-aliandan indicated the issue is not fixed yet.
May 25th, 2018 12:09pm
GetHuman-aliandan indicated the issue is not fixed yet.
May 25th, 2018 1:28pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies