Hi*I had to get a new phone on ** November of**** and the Russell cellular store in mon...

GetHuman5444162's customer service issue with Verizon from November 2020

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The issue in GetHuman5444162's own words
Hi*I had to get a new phone on ** November of**** and the Russell cellular store in monroe la on Louisville Ave is where I got the new phone. They said someone took it home and didn't like it and it would only cost me *** dollars for the phone.*Right before hurricane Laura hit us this price of garbage Samsung Galaxy a** was in need of replacement as told to me by an actual Verizon rep.**I got the replacement phone but I can't even call Verizon from where I'm about to move-in very rural northeast Louisiana!!!!!*I'm paying for service and a device I despise and can't even call except if walk ** miles to a hwy@@!!!!!*Please advise me on how to switch my paid contract to att which even works in the bathroom here. I'm disabled and can't even call my boyfriend for help.**Please email me..Carolyn Burchardt in care of *****@***.com**Carolyn Burchardt

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Verizon

Customer service issue
Reported by GetHuman5444162
Nov 8th, 2020 - 3 years ago
I have an issue with Verizon too
Not resolved
Seen by 19 customers so far
Similar issue to 4055 others
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GetHuman5444162 started working on this issue
Nov 8th, 2020 6:13pm

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