Need support in regards to a new service for * lines started on ******. The online repr...

GetHuman664552's customer service issue with Verizon from June 2018

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The issue in GetHuman664552's own words
Need support in regards to a new service for * lines started on ******. The online representative offered free switch over since we came over from another carrier and a $*** prepaid gift card.**We made an appoint with the local Verizon Store. During the process the sales rep said that the manager would not honor the free port over or the gift card. She recommended we contact customer support.*She did a great job setting us up almost ***%. Unfortunately the manager seemed to be pushing us out.*We bought * - lines unlimited, insurance, signed up for auto pay and the Tech coach.*Our * are:****-***-**** and ***-***-**** *We greatly appreciate your assistance in remedying this situation and honoring what was promised us by your online (Chat) staff.*Thanks in advance **Edward Kosmoski
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Customer service issue
Reported by GetHuman664552
Jun 11th, 2018 - 9 mons ago
I have an issue with Verizon too
Not resolved
Seen by 2 customers so far
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GetHuman664552 started working on this issue
Jun 11th, 2018 8:36pm