account ***-***-*-*-****-** for ***-***-****. I have been trying to cancel two weeks n...

GetHuman-cczeun's Cancel or Change Account issue with Verizon Wireless from September 2020

Help with my Verizon Wireless issue
Top Tip from another customer
You can cancel your service with Sling at anytime. If you call into 1-888-361-7149 or log into your account you can cancel it. You will need will need your login details to get on your Sling account. You will not receive a refund back unless you call into Sling support. The best time to cancel is at the end of your billing cycle but reach customer support at 1-888-361-7149 click 1 the 1 again and 3 for customer support.
The issue in GetHuman-cczeun's own words
account ***-***-*-*-****-** for ***-***-****. I have been trying to cancel two weeks now. I no longer need the service at this location. ****-** st louis ave, OC *******I tried the CUSTSERV line and held on for over TWO hours one day, the other times I attempted to call, it also was a long time without getting to a rep.

GetHuman-cczeun did not yet indicate what Verizon Wireless should do to make this right.

How GetHuman-cczeun fixed the problem
I have not. Unfortunately I have to give a voice confirmation which means I will need to make an appointment. Calling Customerservice Is a joke. Two weeks now making an attempt to set on the line waiting to get through. The other day it was over two hours of g all lines are busy... the other time **-** minutes before I hung up but two hours was ridiculous. I was actually going to let it keep going but I hung up because I do have a life and had something to do.
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Verizon Wireless

Cancel or Change Account issue
Reported by GetHuman-cczeun
Sep 25th, 2020 - 2 years ago
Fixed
GetHuman-cczeun shared how to fix
Seen by 18 customers so far
Similar issue to 7696 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security

Timeline

GetHuman-cczeun started working on this issue
Sep 25th, 2020 5:38pm
GetHuman-cczeun confirmed the issue is fixed. Hooray!
Sep 25th, 2020 10:02pm
GetHuman-cczeun confirmed the issue is fixed. Hooray!
Sep 25th, 2020 10:26pm