You are using my checking account to withdraw funds for a service that I cancelled. The...

GetHuman-loraleid's Dispute a Charge issue with Verizon Wireless from December 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-loraleid's own words
You are using my checking account to withdraw funds for a service that I cancelled. There may have been an overlap and I may potentially owe some money for a few days of service if that is the case. However, I do not authorize the full payment of a month of service and when the phone lines were transferred to another provider, that should have been when the account was prorated to a lesser and a request for payment made. Automatically withdrawing funds from my checking account will overdraft my account. If I do owe I need to arrange the payment and I need the request for funds from my bank reversed.

GetHuman-loraleid did not yet indicate what Verizon Wireless should do to make this right.

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Verizon Wireless

Dispute a Charge issue
Reported by GetHuman-loraleid
Dec 13th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 11059 others
0 customers following this

Timeline

GetHuman-loraleid started working on this issue
Dec 13th, 2019 7:46pm

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