My phone bill and charges are much more than I was told they would be. My next bill is...

GetHuman3968584's customer service issue with Verizon Wireless from November 2019

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The issue in GetHuman3968584's own words
My phone bill and charges are much more than I was told they would be. My next bill is stated to have a $**.** one time charge per device on top of the $**.** charge for each line for the plan charge. On top of that, there’s a $** activation fee. One of the phones is a flip phone and will not be utilized with data....I was under the impression that it wouldn’t be under the same data plan due to lack of usage and I didn’t want to pay for that. I would really like to talk to someone over the phone to discuss and resolve the issue. Thank you!

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Verizon Wireless

Customer service issue
Reported by GetHuman3968584
Nov 20th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 10123 others
0 customers following this

Timeline

GetHuman3968584 started working on this issue
Nov 20th, 2019 4:47pm