My internet usage has spiked this month for some unknown reason. Nothing has changed on...
GetHuman3693939's customer service issue with Verizon Wireless from October 2019
Help with my Verizon Wireless issue
The issue in GetHuman3693939's own words
My internet usage has spiked this month for some unknown reason. Nothing has changed on our side and we want to know what is causing it. I need Verizon Wireless to tell me why this has happened, return the overage charges that I feel were incurred erroneously and help me resolve it.
GetHuman3693939 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman3693939 fixed the problem
I called the voice number and waited a half hour for someone to answer. Get human gave me the number but the GetHuman dialer robot did not get me through before someone on the voice line came on. They explained everything to my satisfaction and I upped my plan.
Please help with my Verizon Wireless issue
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GetHuman3693939 confirmed the issue is fixed. Hooray!
Oct 4th, 2019 3:34am
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