The sales person did not even give me a correct receipt for what I was told I was paying for was told I could no longer get the same phone told I had a bal on old phone which I didn't was charged to Dr it up and I don't even see on the receipt I paid over ***$ for anything I even got

GetHuman3591461's Dispute a Charge issue with Verizon Wireless from September 2019

Help with my Verizon Wireless issue
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3591461's own words
I need to calm down ... I went into VERIZON to get my replacement phone set up that was covered by ins on an emergency situation (had to travel two he's my mother had a heart attack) I have them over *** $ and they did nothing but lie to me. I am livid
I was in an emergency situation and was taken advantage of
Calling me and allowing me to speak with a honest live person that is not going to tell me one thing and in the end get charged more this happens all the time
Because we spend over ***$ a month on phone service and constantly told one thing then get charged more when all said and done
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Verizon Wireless

Dispute a Charge issue
Reported by GetHuman3591461
Sep 15th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 22693 others
0 customers following this

Timeline

GetHuman3591461 started working on this issue
Sep 15th, 2019 11:59am