I am writing in from Malaysia. In ****, I purchased an iPhone * Plus from Verizon and u...

GetHuman-tanenng's Device Support issue with Verizon Wireless from May 2019

Help with my Verizon Wireless issue
First: share to improve GetHuman-tanenng's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tanenng may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-tanenng's own words
I am writing in from Malaysia. In ****, I purchased an iPhone * Plus from Verizon and used the said set in Malaysia via local telco network. Everything works fine until September **** where my set was replaced with a brand new set by Apple due to faulty battery. With this new iPhone replacement set, I was unable to carry out smooth network surfing and downloading process where downloading process was very very slow. I complained to Apple who told me that Verizon had locked my system. Can I have your assistance in unlocking the said system soonest possible? Thank you
GetHuman-tanenng did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-tanenng fixed the problem
We are waiting for GetHuman-tanenng to fix the problem and share the solution with the rest of us customers.
Please help with my Verizon Wireless issue
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless

Device Support issue
Reported by GetHuman-tanenng
May 22nd, 2019 - a mon ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 15436 others
0 customers following this
GetHuman-tanenng started working on this issue
May 22nd 11:00am