my billing for sept ** -Oct**-**** gave me credit for having completed payments for pho...

GetHuman1977405's customer service issue with Verizon Wireless from January 2019

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The issue in GetHuman1977405's own words
my billing for sept ** -Oct**-**** gave me credit for having completed payments for phone ***-***-**** . However I was immediately charged for a New Verizon Small * GB phone which I did not purchase. I did not question billing until this past month and I am just asking that you review my paid charges and refund the amount that I have paid for the phone I have never had (Verizon Plan Small *GB). this began on the Sept.*Oct **** billing --account **********-*****Invoice ***********.
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Verizon Wireless

Customer service issue
Reported by GetHuman1977405
Jan 16th, 2019 - 9 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 10267 others
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Timeline
GetHuman1977405 started working on this issue
Jan 16th 6:03pm