******** we switched from ATT to Verizon wireless. The Verizon store manager offered us...

GetHuman-europhil's customer service issue with Verizon Wireless from January 2019

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The issue in GetHuman-europhil's own words
******** we switched from ATT to Verizon wireless. The Verizon store manager offered us a promotional plan that did not in fact exist, and on ******* we cancelled the plan at the Morgantown, PA store after returning to ATT.**While preparing my phone for sale yesterday, I noticed that the wireless service indicator said “Verizon *G”.**I am checking to be certain that Verizon had terminated all service for our two phones, ***-***-**** and ***-***-****, as of ******* and that we can expect no further charges from Verizon Wireless against my credit card regarding this account.**Theodore Mazo**** Mill Road, Honey Brook, PA ******E*****@***.com****-***-****
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Verizon Wireless

Customer service issue
Reported by GetHuman-europhil
Jan 1st, 2019 - 10 mons ago
I have an issue with Verizon Wireless too
Fixed
Seen by 4 customers so far
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-europhil started working on this issue
Jan 1st 4:20pm
GetHuman-europhil indicated the issue is not fixed yet.
Jan 1st 11:21pm