Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman437236 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
To manage any of your Verizon services you should log into your “My Verizon” account by clicking here https://www.verizonwireless.com/my-verizon/ and using your phone number and password to log in. From there, you should see a list of your services and be able to change, inspect and update your account (or even contact Verizon).
The issue in GetHuman437236's own words
The problem: Need to change plan to unlimited data
GetHuman437236 did not yet indicate what Verizon Wireless should do to make this right.
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