Need to change plan to unlimited data

GetHuman437236's customer service issue with Verizon Wireless from December 2018

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Help with my Verizon Wireless issue
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GetHuman437236's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
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PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
To manage any of your Verizon services you should log into your “My Verizon” account by clicking here https://www.verizonwireless.com/my-verizon/ and using your phone number and password to log in. From there, you should see a list of your services and be able to change, inspect and update your account (or even contact Verizon).
The issue in GetHuman437236's own words
The problem: Need to change plan to unlimited data
GetHuman437236 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman437236 fixed the problem
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Verizon Wireless

Customer service issue
Reported by GetHuman437236
Dec 26th, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 5 customers so far
Similar issue to 9271 others
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Timeline
GetHuman437236 started working on this issue
Dec 26th, 2018 5:23pm