My Verizon wireless phone has not been working since the evening before Thanksgiving...

GetHuman-kmhurd's customer service issue with Verizon Wireless from December 2018

3 views
 | 
8499 similar
 | 
0 following
Help with my Verizon Wireless issue
Next: our robot will wait on hold for GetHuman-kmhurd to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-kmhurd's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
Top Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-kmhurd's own words
My Verizon wireless phone has not been working since the evening before Thanksgiving. I couldn't receive calls from any of my guests who needed directions to my home. It was a real nightmare, considering there were ** people coming to dinner.**Initially, my phone kept getting bounced off the internet, with messages saying there was no WiFi. But that wasn't true. My PC & spouse's mobile both worked. Then, just about every program I tried to use shut down. I'd have to power off my device & restart it, just to get a few minutes use out of it. This was with a fully charged battery. Unfortunately, because I had so many guests coming, I had no time to mess with any of this. **There was no way I had any energy left* after Thanksgiving, I had no stamina to battle the black Friday crowds for the next several days.**I had appointments on two different days at the Apple store, but had to reschedule bexcuse I was sick HELP
GetHuman-kmhurd did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-kmhurd fixed the problem
We are waiting for GetHuman-kmhurd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kmhurd fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman-kmhurd
Dec 9th, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 8499 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-kmhurd started working on this issue
Dec 9th, 2018 8:18am
GetHuman-kmhurd indicated the issue is not fixed yet.
Dec 11th, 2018 1:01am