I am supposed to be getting text notifications which I used to get. Here is what the se...

GetHuman1705911's customer service issue with Verizon Wireless from December 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1705911's own words
I am supposed to be getting text notifications which I used to get. Here is what the services said***“The messages are sent from a shortcode with the number ****** --- you may want to contact your cell carrier to make sure they are not blocking short codes. **And, short code messages are a bit different that normal text messages and sometimes if your phone is turned off, they bounce.” **My phone is never turned off and I used to get these. I live on an island and this service is close to me and I used to get them. What could be the problem? They said to contact you. **Please help me! Thank you!
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Verizon Wireless

Customer service issue
Reported by GetHuman1705911
Dec 6th, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
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Seen by 1 customer so far
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Timeline
GetHuman1705911 started working on this issue
Dec 6th, 2018 10:22pm