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Before contacting them, items GetHuman1669785 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman1669785's own words
Actually change of plans and I was under the impression that the * gigabytes of memory would have started when I change the plan however my old plan had me at * gigabytes I was charged extra for * GB of memory. And I wanted to know if I can get that credit or some of that credited and also after being with you guys for ** years I wanted to know if I can get the activation fee of $** for the new to credited.
GetHuman1669785 did not yet indicate what Verizon Wireless should do to make this right.
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