My data plan is unlimited my hot spot is **gb and it ends on the **th of the month. I...

GetHuman1452322's customer service issue with Verizon Wireless from November 2018

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The issue in GetHuman1452322's own words
My data plan is unlimited my hot spot is **gb and it ends on the **th of the month. I have not done anything different w*hot spot usage. It had me maxed out in less than * days. *I don’t have background apps going, there’s usage times are not anymore than last month. I’ve done this for months w* No problem until now. I use it at home, times are tight for us right now. I’m trying to get my side job work done and it’s not allowIng me to w*slower time. Again,* I called earlier to make a payment arraignment and I mentioned this issue. First CS*Was understanding and tried to find out what wS going on. Then sent me to tech support. By the end of the ** min convo I was so frustrated by the end of tS editorial. let alone she never once asked me to check out the phone -it could be a malfunction said the CS agent. Because it’s an old phone. iPhone *s Id*like to find out what caused this & I’d like to get what I’m paying for. I cannot do my job and this is a causing a big. problem.
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Verizon Wireless

Customer service issue
Reported by GetHuman1452322
Nov 29th, 2018 - 9 mons ago
I have an issue with Verizon Wireless too
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GetHuman1452322 started working on this issue
Nov 29th, 2018 4:23am