Someone else tried to help a friend of mine activate his new pre paid Verizon phone and...

GetHuman-galengw's customer service issue with Verizon Wireless from November 2018

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Someone else tried to help a friend of mine activate his new pre paid Verizon phone and $** monthly card. The phone says no service. It won't make any calls, anything. Their isn't a phone number for it in the menu or a mobile Carrier name. When asked to enter Verizon code, it says successful but still nothing. Have called the number included in the purchase package but can't get to a human being. Computer says the service plan card has already been activated. So what happened and where is the service?
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Verizon Wireless

Customer service issue
Reported by GetHuman-galengw
Nov 27th, 2018 - 9 mons ago
I have an issue with Verizon Wireless too
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Seen by 5 customers so far
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