Waiting on two iPhone xr that I ordered and had overnighted on ********. Faliure to del...

GetHuman1469596's customer service issue with Verizon Wireless from November 2018

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The issue in GetHuman1469596's own words
Waiting on two iPhone xr that I ordered and had overnighted on ********. Faliure to deliver my order on the guaranteed time Verizon wireless had agreed to. Instead of waiting another day on delivery if I could just pick up the two phones I have ordered and made payment for at the local Verizon wireless store in mt.Sterling,Ky would allow my employees and I to continue our scheduled day. They have the phones in stock. I dont't want to cancel order and payment already made mainly cause if cancelled it may take hrs or days for payment to return back to the correct account & amount. Being behind at work I would really appreciate if Verizon and there employees would help me resolve this problem as soon as possible. The local Verizon store has always been helpful. Thank you
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Verizon Wireless

Customer service issue
Reported by GetHuman1469596
Nov 2nd, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1469596 started working on this issue
Nov 2nd 10:18am