I spoke with a representative a couple of days ago about possibly adding a couple of li...
GetHuman-peerysar's customer service issue with Verizon Wireless from October 2018
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-peerysar's own words
I spoke with a representative a couple of days ago about possibly adding a couple of lines to my account for my niece and nephew. I was told that there is a promotion now for a free Samsung J*V with a new line. My niece is unsure whether she wants to try to keep her phone (which would need a SIM card) or use the J*V. If I get the free phone with the promotion, do I have to keep that phone activated on the line or can I switch it out with hers if she doesn't like it?
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