I have a prepaid plan for years that I had to add at least $*.** every ** days to keep the account active. I had to replace my flip phone recently and now I don't get a message as to when I need to add money to keep the account active. This is important to me.Please respond to let me know. Nancy Barnes **** ***-****
GetHuman-fnbarnes's customer service issue with Verizon Wireless from October 2018
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The issue in GetHuman-fnbarnes's own words
I have tried to call the number for customer service and can't get anyone to speak to This very frustrating. ... I have tried many times to find out when my next payment is due with no definite answer. Please let me know. I paid $*.** today.
Letting me know when my next payment is due.
I have been a customer for at least ** years.
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