I have a prepaid plan for years that I had to add at least $*.** every ** days to keep the account active. I had to replace my flip phone recently and now I don't get a message as to when I need to add money to keep the account active. This is important to me.Please respond to let me know. Nancy Barnes **** ***-****

GetHuman-fnbarnes's customer service issue with Verizon Wireless from October 2018

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The issue in GetHuman-fnbarnes's own words
I have tried to call the number for customer service and can't get anyone to speak to This very frustrating. ... I have tried many times to find out when my next payment is due with no definite answer. Please let me know. I paid $*.** today.
Letting me know when my next payment is due.
I have been a customer for at least ** years.
I have an issue with Verizon Wireless too
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Verizon Wireless

Customer service issue
Reported by GetHuman-fnbarnes
Oct 12th, 2018 - 6d ago
I have an issue with Verizon Wireless too
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GetHuman-fnbarnes started working on this issue
Oct 12th 6:16pm