For the *th or *th month in a row I'm contacting your company regarding my monthly char...

GetHuman1191800's customer service issue with Verizon Wireless from September 2018

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The issue in GetHuman1191800's own words
For the *th or *th month in a row I'm contacting your company regarding my monthly charge. I called several months back to add extra GB because I was going over that month. I originally had a grandfathered monthly charge of **.** and paid roughly **.**. Since making the call to increase GB my charge is **.** more every month. I've been told by your CS to call each month to have a credit put on. * I hope this is stated clearly and that you can help me. * Thank you, Kathy Doninger**** *** ****
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Verizon Wireless

Customer service issue
Reported by GetHuman1191800
Sep 24th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4612 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman1191800 started working on this issue
Sep 24th, 2018 4:46pm