For the *th or *th month in a row I'm contacting your company regarding my monthly char...

GetHuman1191800's customer service issue with Verizon Wireless from September 2018

2 views
 | 
4612 similar
 | 
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman1191800's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1191800 to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1191800's own words
For the *th or *th month in a row I'm contacting your company regarding my monthly charge. I called several months back to add extra GB because I was going over that month. I originally had a grandfathered monthly charge of **.** and paid roughly **.**. Since making the call to increase GB my charge is **.** more every month. I've been told by your CS to call each month to have a credit put on. * I hope this is stated clearly and that you can help me. * Thank you, Kathy Doninger**** *** ****
GetHuman1191800 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman1191800 fixed the problem
We are waiting for GetHuman1191800 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman1191800 fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman1191800
Sep 24th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4612 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1191800 started working on this issue
Sep 24th 4:46pm