Good morning I just received a message saying my account is past due and I need to make...
GetHuman1150649's customer service issue with Verizon Wireless from September 2018
4 views | 4176 similar | 0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman1150649's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1150649 to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone to call Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1150649 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman1150649's own words
Good morning I just received a message saying my account is past due and I need to make payment by end of day to avoid interruption but I previously set up paying ***$ every Friday in order to catch up my bill and this was okayed by the financial department so this shouldn’t be happening then I was put in the hospital for two weeks which left me unable to pay due to lack of income from being hospitalized which I can send verification of if needed I set up payment arrangement to pay ***$ by September ** and I plan on sticking to this but I want to make sure that like financial services told me I am all set to do so I also talked to a representative again while in the hospital who said I would have it noted in my account notes that I was in the hospital which is why I couldn’t pay until I was back at work which I am and will pay ***$ on September ** please do not interrupt service as promised I will pay ***$ on September ** along with whatever extra I come up with in between now and then I just paid sixty dollars the other day to show good faith and I will complete ***$ payment on September ** thank you for understanding during this medically trying time!
GetHuman1150649 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman1150649 fixed the problem
We are waiting for GetHuman1150649 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless customer problems.