My phone broke I need to transfer number to different phone

GetHuman-embebowl's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman-embebowl may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman-embebowl's next move: have a Verizon Wireless rep call.
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue and preferred resolution, in GetHuman-embebowl's own words:
The problem I ran into: My phone broke I need to transfer number to different phone
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman-embebowl
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 3 customers so far
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Timeline
GetHuman-embebowl started working on this issue
Jun 25th 7:28am