I have a new iPad Pro. I also have an old iPad Pro. I want to remove my iPad Air*. I do...

GetHuman761049's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman761049 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman761049's next move: have a Verizon Wireless rep call.
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue and preferred resolution, in GetHuman761049's own words:
I have a new iPad Pro. I also have an old iPad Pro. I want to remove my iPad Air*. I don't have a phone number to input into your fields. I have iPad numbers.**I'm lost. I want to change my plan.
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman761049
Jun 7th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 1 customer so far
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Timeline
GetHuman761049 started working on this issue
Jun 7th 8:23pm